FAQ

You will need to create separate orders with separate delivery addresses.

Alternatively, we could ship all gift boxes to your address and you can personally deliver them to your special people.

Shipping information can be accessed via Quick Links at the bottom of the page or by clicking here

Yes! We offer a range of stylish, free gift cards suitable for every occasion!

Simply:

1. Select your card prior to checking out.

2. Include your message in the message box.

3. Check out and pay.

4. We will handwrite your message on your chosen gift card and pop it inside the gift box.

We take great pride in our products and it shows! All Present Box Co gifts are handpacked in a signature cream or charcoal box. Items are wrapped for protection (if required) and then wrapped in tissue paper. Placed inside is a handwritten card of your selection with your personalised message.

To view details of refunds, returns and cancellations please refer to our Refund Policy.

It is your responsibility to inform Present Box Co if you have a problem with your purchase.

Should you have any problems relating to your purchase or its delivery, please contact us within 5 business days. We will attempt to resolve your issue within a reasonable period. We cannot guarantee the resolution of issues brought to our attention after these 5 days.

We are located on the Central Coast of New South Wales, Australia

Email us: presentboxco@gmail.com

We work directly with our Corporate clients to create personalised and unique gift boxes suited to their needs.

Get in touch by emailing: presentboxco@gmail.com

We're always looking for unique, functional and high quality locally produced product to include in our gift boxes.

If you have a beautiful product and you think we might be interested please reach out and say hi.

We'd love to hear from you!

Email: presentboxco@gmail.com